The Volunteer Coordinator has overall responsibility for the Agency’s Volunteer Program. Volunteers must be used in day-to-day administrative and/or direct patient care roles that meets the needs of the patient, family, or care givers. The Volunteer Coordinator is responsible for recruiting, training, supervising, and retaining volunteers.

JOB QUALIFICATIONS

EDUCATION:

– High School Graduate

– Graduate of an accredited college/university is preferred

EXPERIENCE PREFERRED:

– A background in volunteer recruitment, team management, and retention is preferred

SKILLS:

– Ability to establish and maintain effective working relationships with Nursing Team, Interdisciplinary Group, and the Community

– Excellent verbal and written skills are essential

REQUIREMENT:

– Reliable transportation

– Valid and current auto liability insurance

WORK ENVIRONMENT:

– Works in an office environment

– Noise level may be moderately high at times

– Works under a variety of conditions in facilities and offices

– Ability to travel locally

– Ability to work a flexible schedule

– Some exposure to unpleasant weather

JOB SPECIFIC EFFORTS REQUIRED:

– Periodic times of prolonged standing, sitting, and walking

– working under conditions necessary to meet patient’s needs and program time-frames

– timely decision making and resource acquisition

– requires hand-eye coordination and manual dexterity

ESSENTIAL FUNCTIONS include but are not limited to:

– Responsibility to maintain documentation that demonstrates a viable and ongoing effort to recruit and retain volunteers

– Assessing and maintain documentation of volunteers’ skills and competencies

– Providing guidance related specifically to individual’s responsibilities

– Maintaining documentation of the cost savings achieved using volunteers including identification of each role occupied by a volunteer; their time spent serving as a volunteer; and the estimated cost the Agency would have incurred had a volunteer not been used

– Ensuring volunteers provide day-to-day administrative or direct patient care services in accordance with the rules and regulations set forth by CMS (Medicare)

– Ensuring volunteers document their work activities done for patients and families

– Participating in the care planning process for all patients receiving volunteer services

– Development and maintenance of policies specific to the Volunteer Program

– Ensuring volunteers are aware and in agreement with their duties and responsibilities

– Supporting the marketing of the Agency and its programs when the opportunity arises